Returns & Exchanges
At Maze, we want you to be completely satisfied with your purchase. If your new fashion find isn't a perfect fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing