Frequently Asked Questions

Everything you need to know about shopping with Maze Fashion.

How long does shipping take?

Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I find the right size?

Each product page features a detailed 'Size Guide' button. We provide specific measurements for chest, waist, and length to help you find the perfect fit.

Which payment methods do you accept?

Maze accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with Fair Trade certified factories.

Can I change or cancel my order?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.